Without prejudice to the provisions in clause 5 above with respect to the availability of the products, and except for extraordinary circumstances, the term occurring so that it reaches you shipping is 48 to 72 hours to be sent to the Peninsula (Spain, Andorra and Portugal), Balearic Islands, Canary Islands, Ceuta and Melilla) 

This means that if have done you your order Friday night, Saturday, Sunday or holiday will not process it until the first day labor since on weekends or public holidays there are transport or collection of packages. So these 2-3 days will begin on the first working day. 

The deadline to get shipping for the countries of Latin America: Bolivia, Argentina, Belize, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Guyana, Honduras, Nicaragua, Panama, Paraguay, Suriname, Uruguay, is 4-6 days since you received the "shipping confirmation" and in any case within not more than 30 natural days from the date of the "confirmation of order".

Please note that confirmation of shipment will be sent you within a maximum of 48 hours since I placed the order.

If for some reason we could not meet the delivery date, you we will inform you of this fact and give you the option to move forward with the purchase, establishing a new delivery date or annulling the order with a full refund of the price paid within a maximum of 30 days since there is the cancellation of the order and in the same means of payment that the online order was paid.

Deliveries will be carried out from Monday to Friday. Saturday will be only made deliveries by special order by the customer, who will assume the additional expenses arising from the same.

No Sunday deliveries are made.

For purposes of these terms and conditions, means "delivery" has occurred or that the request has been "delivered" in the moment in which you or a third party indicated by you acquires the material possession of the products, which will be credited through the signature of receipt of the order at the agreed delivery address.


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